Interim CXO • Founder • Senior Consulting Leader

Building stronger businesses. Creating lasting value.

Chris McShanag brings 25+ years across healthcare, business services, and enterprise transformation. He is Founder & Managing Partner of chmGroup Global Consulting Solutions.

  • 25+ years

    Healthcare, business services, and transformation

  • $1.7M → $47M

    Enterprise valuation, MedVA / BizVA / MyOrthoVA

  • 10x

    EBITDA growth, MedVA / BizVA / MyOrthoVA

Portrait of Chris McShanag

Executive impact

Results in context.

Results below are drawn from Chris's supplied career profile and are attributed to the organization and appointment in which they occurred.

MedVA / BizVA / MyOrthoVA

President & CEO · December 2022–June 2024 · Healthcare and business virtual staffing

Led the combined operation, establishing remote onboarding, training, quality assurance, and performance-management systems.

Enterprise valuation
$1.7M → $47M
Annual recurring revenue
$24M ARR
EBITDA growth
10x
Virtual assistant team
100 → 2,000
Clients supported
600+

Texican Inc.

Chief Growth and Strategy Officer · October 2020–April 2022

Led growth strategy and revenue-cycle transformation initiatives.

Revenue growth
30%+
Sustainable cash flow
$14M+
Reduction in days in AR
90 days

IQVIA

Vice President, Healthcare · May 2016–January 2020

Built and led healthcare consulting practices.

Annual practice revenue
$35M+

Executive profile

Enterprise discipline. Founder-level urgency.

Chris McShanag is a founder, executive, and transformation leader with 25+ years across healthcare, business services, and enterprise consulting. As Founder & Managing Partner of chmGroup Global Consulting Solutions, he combines the operating discipline of IBM and IQVIA with hands-on business-building experience.

He brings expertise in growth strategy, distributed teams, and AI-enabled productivity with human accountability—serving as an interim CXO, advisor, and senior consulting leader.

Core capabilities

  • Growth strategy & value creation
  • Interim CEO / COO / CGO leadership
  • Healthcare operations & revenue cycle
  • Virtual staffing & workforce optimization
  • Distributed team leadership
  • AI-enabled productivity
  • Operating-model transformation
  • Performance management

Experience

Founder, operator, and consulting leader.

  1. CurrentFounded company

    chmGroup Global Consulting Solutions

    Founder & Managing Partner

    June 2001–Present

    • Founded and leads an independent healthcare operations and revenue-cycle consultancy, advising executives and hospital systems on financial performance, workflows, and organizational effectiveness.
    • Led regulatory and electronic-health-record adoption transformation; guided merger integration and advised leaders on workforce strategy, systems optimization, and scaling operations.
  2. Founded company

    Virtual Teammate

    Founder & CEO

    July 2024–September 2026

    • Founded and led a virtual staffing company serving U.S. healthcare organizations and small to mid-sized businesses, with distributed teams across the Philippines and Latin America.
    • Built staffing models spanning operations, finance, customer support, IT, and executive support, designed to reduce client operating costs by up to 70%.
    • Implemented role-specific onboarding, performance measures, and accountability systems; combined AI tools with human oversight to improve workflows and execution.
    • Built a profitable virtual staffing business with $2M in annual recurring revenue and $150K in monthly recurring revenue.
  3. Former employer

    MedVA / BizVA / MyOrthoVA

    President & CEO

    December 2022–June 2024

    • Led healthcare and business virtual staffing operations, establishing remote onboarding, training, quality assurance, and performance-management systems.
    • Enterprise valuation grew from $1.7M to $47M, with $24M in annual recurring revenue and 10x EBITDA growth.
    • The virtual assistant team expanded from 100 to 2,000, supporting 600+ clients.
  4. Former employer

    Texican Inc.

    Chief Growth and Strategy Officer

    October 2020–April 2022

    • Drove revenue growth of more than 30% through expanded service offerings and strategic client engagement.
    • Led revenue-cycle transformation initiatives generating $14M+ in sustainable cash flow; improved accounts-receivable performance by 32% and reduced days in AR by 90 days.
  5. Former employer

    IQVIA

    Vice President, Healthcare

    May 2016–January 2020

    • Built and led healthcare consulting practices generating $35M+ in annual revenue through strategy, operational transformation, and technology-enabled services.
    • Managed enterprise engagements spanning operations, finance, and technology for hospitals, health systems, and life-sciences clients.
  6. Former employer

    Convergent Group

    Practice Lead

    April 2000–January 2001

    • Led consulting engagements for asset-intensive industries, partnering with utility and government organizations on operational improvement, workforce optimization, and business transformation.
  7. Former employer

    IBM Global Services

    Senior Management Consultant, Business Strategy & Transformation

    November 1993–April 2000 · Australia, Asia Pacific, and United States

    • Delivered strategy, operations, and transformation consulting for Fortune 500 clients across healthcare, telecommunications, and utilities.
    • Led business-process redesign and change-management initiatives with executive stakeholders.

Value creation & M&A

Selected value-creation and integration experience.

MedVA

Enterprise valuation
$1.7M → $47M
Annual recurring revenue
$24M ARR
Virtual assistant team
100 → 2,000

Scaled MedVA's enterprise valuation from $1.7 million to $47 million, grew annual recurring revenue to $24 million, and expanded the virtual assistant team from 100 to 2,000.

Virtual Teammate (VT)

Annual recurring revenue
$2M ARR
Monthly recurring revenue
$150K MRR
Business performance
Profitable operations

Built a profitable virtual staffing business with reported annual recurring revenue of $2 million and monthly recurring revenue of $150,000.

MedVA / BizVA / MyOrthoVA

President & CEO · December 2022–June 2024

Chris's responsibility
Led the combined healthcare and business virtual staffing operations.
Actions taken
Established remote onboarding, training, quality assurance, and performance-management systems.
Outcome
Enterprise valuation grew from $1.7M to $47M; annual recurring revenue reached $24M with 10x EBITDA growth; the virtual assistant team expanded from 100 to 2,000, supporting 600+ clients.

Texican Inc.

Chief Growth and Strategy Officer · October 2020–April 2022

Chris's responsibility
Led growth strategy and revenue-cycle transformation.
Actions taken
Expanded service offerings and strategic client engagement; led revenue-cycle initiatives.
Outcome
Revenue growth of more than 30%, $14M+ in sustainable cash flow, 32% improvement in accounts-receivable performance, and 90 fewer days in AR.

IQVIA

Vice President, Healthcare · May 2016–January 2020

Chris's responsibility
Built and led healthcare consulting practices.
Actions taken
Managed enterprise engagements spanning operations, finance, and technology for hospitals, health systems, and life-sciences clients.
Outcome
Practices generated $35M+ in annual revenue.

Integration and client engagements

Phelps Dodge / Freeport-McMoRan

Contributed to IT and supply-chain integration work connected with the $26 billion mining merger. The figure is the total transaction value, not Chris's individual contribution.

HonorHealth

Regulatory, revenue-cycle, and EMR transformation work connected with a $1.8 billion merger (total transaction value).

Dignity Health / Optum360

Revenue-cycle, regulatory, and systems-integration work in the Dignity Health environment associated with the formation of Optum360.

Convergent Group

Practice Lead for utility and government consulting engagements in asset-intensive industries.

Client engagements are listed to describe Chris's areas of responsibility. They do not imply endorsement, and total transaction values are not attributed to him personally.

Leadership approach

A practical operating system for growth.

Value Creation

Turns strategic priorities into measurable improvements in revenue, margin, cash flow, valuation, and operating performance.

Scalable Operations

Builds teams, delivery models, systems, and accountability structures that support growth without losing control or service quality.

AI + Human Accountability

Uses AI to extend productivity and decision support while keeping people, ownership, compliance, and measurable outcomes at the center.

Transformation Execution

Connects strategy, process, technology, and change leadership so major initiatives move beyond plans and produce sustained results.

The common thread across Chris's career is disciplined execution: finding the value-creation opportunity, aligning the operating model, building accountable teams, and converting change into durable performance.

Board & education

Governance and executive development.

Board service

Ronald McDonald House Charities

Board of Directors · January 2007–January 2017

Provided governance, strategic oversight, and fiduciary leadership for a nonprofit serving families of hospitalized children. Supported organizational strategy, fundraising, and long-term sustainability planning.

Education & executive development

  • Center for Creative Leadership

    Executive Leadership, Advanced Leadership Management Program · 2007–2009

  • The University of Queensland

    Economics — Macro and International Economics · 1991–1996

  • The University of Queensland

    Postgraduate Economics — International Banking and Economics · 1995–1996

  • The University of Queensland

    Commerce — Business and Corporate Finance · 1991–1996

Contact

Let's create the next stage of value.

For interim executive, consulting, board, advisory, or strategic partnership conversations, connect with Chris.

cmcshanag@chmgroupgcs.com

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